Privacy Policy

Beta version. Last updated 14 November 2026.

We keep this short because it is short. Here is exactly what we collect and why.

What we collect

Your name, email address, and password hash (we never see the actual password).
Your business name, industry, country, and timezone.
Your business data: products, customers, orders, sales, and inventory movements you create.
Basic technical logs: IP address, browser version, and error traces if something breaks.

Why we collect it

To run the service. That is the only reason. We do not use your data for advertising, we do not sell it, and we do not share it with any third party other than our infrastructure providers: Neon for the database, Vercel for hosting, Resend for email delivery.

Where it lives

In Neon Postgres, in the US East region, encrypted at rest and in transit. Application servers run on Vercel. Email is delivered through Resend.

How long we keep it

For as long as your account exists. If you ask us to delete your account, we delete all your data within 30 days.

Your rights

You can ask us at any time to: (a) export a full copy of your data, (b) delete your account and all associated data, (c) correct any incorrect information. Email sales@dtailhq.com and we will respond within 5 business days.

Contact

Data questions or deletion requests: sales@dtailhq.com.